• Genesys IVR Developer

Industry : IT
Location : Hyderabad, Noida, Gurgaon
Open

Functional: IT Software - Application Programming / Maintenance
Job Description
About Us :
Spectrum Talent Management is a comprehensive HR services company offering solutions spanning the entire talent life cycle including Recruitment, Onboarding, Payroll and Flexible Staffing. Founded in 2008, we are a continuously growing, yet mature service firm specializing in recruitment and staffing requirements of global organizations. Our leadership and high acceptance in the market is evident by the phenomenal growth that we have demonstrated in just few years of our inception. From Permanent recruitment to Flexi staffing, Payroll management to RPO, the orbit of the value add that we provide our customers with has always evolved, and diversified from time to time. This has enabled us to become a preferred vendor with most of our clients.
About Company :
Our client builds new ways to make technology and health care work better for millions of people every day, from the most advanced development tools to the highest levels. They’re building incredible solutions every day by bringing out the best in their technology teams, and if you’re in, you’ll be challenged like never before! Join the team that’s changing the future of health care.
Roles and Responsibility :

Position Description:

We are looking for highly motivated IVR development thought leaders to join our team! You will be a critical member of our scrum teams that are re-architecting, simplifying and consolidating our IVR applications as a part of the broader OMNI Channel program.  This role will be responsible for developing custom IVR applications using Genesys Composer, Java and VXML.  This is a great opportunity to build new applications from the ground up in a very complex and large-scale environment, with leadership opportunities for the right candidate.

 

Responsibilities:

-         The Sr IVR Apps Dev is responsible for the development, testing and implementation of speech IVR applications to meet complex business needs

-         Serve as a subject-matter expert in IVR development and design best practices

-         You will collaborate closely with business partners and interface teams to clarify and fulfill requirements from design through acceptance and implementation

-         This role requires excellent written and oral communication skills and the ability to work closely with your teammates in a matrixed organization

-         There is no on-call support requirement, however you will sometimes be required to work off-hours as needed to support implementation windows.

 

Required Qualifications:

Required skills necessary to perform role successfully, skills to consider?

?5+ years of enterprise-scale IVR application development experience

?Proficiency with Java/J2EE application development and implementation

?Knowledge of SQL and experience with relational databases

?Experience with web services integration

?Excellent troubleshooting and analytical skills in a complex, distributed environment

?Bachelor?s degree in technology discipline or equivalent experience

 

Preferred Qualifications:

?Nuance grammar development experience

?Experience developing applications in Genesys Composer

?CI/CD experience, including the development of Jenkins scripts

 

Recruiter Name : Priyanshu Saxena
Recruiter Number : 7290057790
Recruiter Email Id : Priyanshu@spectrumtalentmanagement.com
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