• Pega Admin

Industry : IT
Location : Gurgaon

Functional: IT Software-Other
Job Description
About Us :
Spectrum Talent Management is a comprehensive HR services company offering solutions spanning the entire talent life cycle including Recruitment, Onboarding, Payroll and Flexible Staffing. Founded in 2008, we are a continuously growing, yet mature service firm specializing in recruitment and staffing requirements of global organizations. Our leadership and high acceptance in the market is evident by the phenomenal growth that we have demonstrated in just few years of our inception. From Permanent recruitment to Flexi staffing, Payroll management to RPO, the orbit of the value add that we provide our customers with has always evolved, and diversified from time to time. This has enabled us to become a preferred vendor with most of our clients.
About Company :
Our Client is a specialized global technology?services provider, led by Business and Technology Consulting.Our client?s?Digitaligence work?infuses technology with domain, data, design, and differentiated delivery to significantly enhance experience and efficiency, enabling our clients to differentiate and disrupt their business.
Roles and Responsibility :

Role Summary:


Responsible for providing production Support to Pega Platform and assist in solving issues encountered via Jira or Service Now. Should have working experience and technical knowledge in PEGA and should be able to work in Application support team. The individual will be involved in Change management, requirement Gathering, incident management, Health Check-ups & implementation of new changes in the application.


Main Accountabilities:


The Candidate will support the environments; deliver new functionality and modifying existing processes, within current environments. They will monitor and communicate performance/system availability to ensure quality of services are delivered.


Some of the specific responsibilities are:

?Provide ongoing support of the Pega systems supporting multiple application systems, including responding to service requests, problem analysis, resolution, escalation and reporting as necessary

?To work as Function and PEGA Administrator and will be responsible for setting up of new users and doing Prod deployments.



?Certification and/or working experience with Pega Platform

?5+ years of hands on application and production support experience

?Experience with integrating and supporting vendor packages in an established production environment consisting of various technologies and platforms

?Strong working background with client-server environments and exposure to web based applications

?Should have experience in Digital Experience Manager.

?Ability to work independently as well as being a strong team player with the ability to work effectively in a multi-site environment

?Solid problem solving skills

?Excellent organizational skills with the ability to handle several tasks efficiently

?Good Communication skills and Experience of interacting with clients of different Nationalities.



Nice to Have Competencies:

?Experience with relational databases (SQL Server, Oracle) or similar database tecnologies

?Experience with technologies such as J2EE, JSP, EJB, Xml, Java and Red Hat Enterprise Linux 7

?Experience of DevOps Tools to make deployments in PEGA

?Proven analysis and development skills preferably with a degree in Computer Science, related technology degree/diploma, or equivalent experience

?Excellent verbal and written communications skills

?Experience with System Development Life Cycle Methodologies and Agile Methodology

?     Identify and participate in system stability, upgrade, and business continuity projects              

?Apply analysis skills to understand and assess the impact of infrastructure and technical changes within the environment

?Provide development and infrastructure estimates at various levels of a project to match architectural solution, including assistance in business case creation



Additional Assets to have:

?Background with Change Management and Release Management process

?Experience with Reveille monitoring tools

?Experience with source code management tools.

?Understanding of web and distributed application development.

?Experience with the Filenet P8 suite of tools


Notes/Unique Requirements:

?Occasional weekend and/or off-hour work in support of project implementations (As and when required)

?Should be flexible to work in different shift timings to have overlap with Onshore teams



Recruiter Name : Anmol Shreya
Recruiter Number : 7756972053
Recruiter Email Id : anmol@spectrumtalentmanagement.com
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